Online Bookings Q&A

Frequently Asked Questions

I don’t have a computer; how can I make a booking?

You can use your mobile phone to make a booking using an internet browser or download the Acuity Scheduling Client App onto your phone. See details on how to do this here.

What is the QR Code for and do I have to use this?

The QR code can be used to install the Acuity Scheduling app and the Mooloolaba Bowls Club schedule on your Smartphone or tablet. It is not necessary to install the app on your smartphone or tablet as you can book your game in other ways.

If I don’t have a smartphone app how can I book my game?

From any computer, smartphone, tablet or any other device that has internet access, you can go to our website and follow the links to book your game. Go www.bowls.clubmooloolaba.com.au and click on Book Bowls or Go to www.clubmooloolaba.com.au and click on the link to the Bowls Club then click on the link to Book Bowls.

Will there be any bowls sheets?

You will be able to view the nominations of your game by checking the bowls sheets online from the Mooloolaba Bowls Club website.

I don’t have a partner; will I be able to make a single booking?

Yes, single bookings are allowed on all games except for Tuesday afternoon games where the CBC has asked for Team Entries only. If you are a single entry and want to play on Tuesday afternoon, you can nominate on the waitlist. The CBC reserves the right to limit other games to be team only entries if required.

How do I make a booking?

Directions on how to make a booking using Acuity Scheduling are available in the 2023 Members Handbook and are also available on our website www.bowls.clubmooloolaba.com.au

What information do I need to provide to make a booking?

You will need to provide your name, email address and phone number so that the bowls co-ordinator is able to contact you in the event of any changes to the game. You will also need to provide the names of your team members.

When do I pay for my game?

We are not taking payment online, please pay for your game at the games office when you arrive at the bowls club.

If I am nominating for a team event e.g., Pairs, Triples, Fours etc, do all team members need to make a booking?

No, only one team member is required to make the booking for the whole team.

Can I cancel or make a change to my booking?

Yes, you are able to cancel your booking by clicking on the “Cancel My Booking” link in the emailed bowls confirmation.

Yes, you are able to change the names on your booking by clicking on the “Edit Booking Names” link in the emailed bowls confirmation.

Can I put my name down on someone else’s booking?

No, you will need to contact the person you would like to play with. The owner of the booking can either update the names by clicking on “Edit Booking Names” on their email confirmation or cancel and create a new booking.

When can I book my next game?

Games are on available to be booked 8 days in advance. This means that games on Tuesday are available to be booked on the Monday, a week before the game date at the same time as your game would start. For example, I want to play on Tuesday morning, the game time is 8:30am; this means that bookings for this game will start at 8:30am on the Monday of the week prior to game day.

Where do I go if I need help?

Contact your game controller

My name does not appear on the bowls sheet immediately. Does this mean my booking is not confirmed?

You will receive an instant confirmation of your booking when you make your booking, so you are guaranteed a game. There can be up to a 5 minute delay for the updating of the bowls sheets.