My name does not appear on the bowls sheet immediately. Does this mean my booking is not confirmed?
You will receive an instant confirmation of your booking when you make your booking, so you are guaranteed a game. There can be up to a 5 minute delay for the updating of the bowls sheets.
Where do I go if I need help?
Contact your game controller
I made a booking and I didn’t receive a game confirmation, what do I do?
During the testing phase, we have seen that some confirmations have not been sent due to incorrect spelling of email addresses on the booking entry. You can check with the games co-ordinator to confirm your nomination.
When can I book my next game?
Games are on available to be booked 8 days in advance. This means that games on Tuesday are available to be booked on the Monday, a week before the game date at the same time as your game would start. For example, I want to play on Tuesday morning, the game time is 8:30am; this means that bookings for this game will start at 8:30am on the Monday of the week prior to game day.
Can I put my name down on someone else’s booking?
No, you will need to contact the person you would like to play with. The owner of the booking can either update the names by clicking on “Edit Booking Names” on their email confirmation or cancel and create a new booking.
Can I cancel or make a change to my booking?
Yes, you are able to cancel your booking by clicking on the “Cancel My Booking” link in the emailed bowls confirmation.
Yes, you are able to change the names on your booking by clicking on the “Edit Booking Names” link in the emailed bowls confirmation.
If I am nominating for a team event e.g., Pairs, Triples, Fours etc, do all team members need to make a booking?
No, only one team member is required to make the booking for the whole team.
When do I pay for my game?
We are not taking payment online, please pay for your game when you arrive at the bowls club.
What information do I need to provide to make a booking?
You will need to provide your name, email address and phone number so that the bowls co-ordinator is able to contact you in the event of any changes to the game. You will also need to provide the names of your team members.
How do I make a booking?
Directions on how to make a booking using Acuity Scheduling are available in the 2023 Members Handbook and are also available on our website www.bowls.clubmooloolaba.com.au
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